We maintain strict security to ensure your account and funds remain safe. Login requires a verified email or phone number and a secure password, and we recommend enabling additional protections where available. Our systems monitor for unusual activity and may prompt re-authentication to protect account integrity.
Your Mobile Money integrations are handled with strong encryption and do not expose your credentials to third parties. We never ask for your full Mobile Money PIN via chat or email; all confirmations happen through the official provider flow. If you suspect unauthorized access, contact support immediately for rapid assistance and temporary account hold if needed.
If you forget your password, use the 'Forgot Password?' link to request a recovery code sent to your registered email or phone number. Follow the steps to reset your password securely and choose a strong new password to protect your account. We may ask for simple verification details to confirm identity for higher-risk resets.
For accounts linked with Mobile Money, ensure your phone number remains active so you can receive confirmation messages. If you lose access to your phone number, contact support with proof of identity and we will guide you through secure recovery procedures. Our goal is to restore access quickly while maintaining strict protection against fraud.
We use industry-standard protections for logins and Mobile Money integrations. Your next flight awaits.
We recommend using your phone number for the fastest login experience in Angola, as it ties directly to Mobile Money options and deposit flows. Keep your email updated in your profile so password recovery is seamless and secure. Avoid sharing login details, and never provide PINs or verification codes to anyone claiming to be from support.
If you enable device recognition, subsequent logins can be faster while maintaining security for new-device access. Always log out from shared devices to ensure your account remains private. For any suspicious activity, contact support immediately so we can investigate and protect your funds.
If you are unable to log in or recover your account, our support team is available via WhatsApp, Telegram, SMS and phone. We respond promptly and will verify your identity to help restore access while keeping your information confidential. Our support agents operate with clear, step-by-step checks to resolve the issue without unnecessary delays.
Provide as much relevant information as possible when contacting support — registered phone number, recent transaction references, and any error messages you encounter. This helps us validate ownership quickly and expedite recovery. We are available 24/7 to assist with urgent account access situations.
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We treat your personal data responsibly and in accordance with applicable laws and best practices. Account details and financial activity are stored securely and accessed only by authorized personnel when necessary for verification or support. We never sell personal information and maintain technical protections to deter unauthorized access.
You can request details about the data we hold for your account, and we provide clear options to update or remove information where permitted. For any privacy concerns, contact our support team and we will address inquiries promptly and transparently. Our goal is to maintain trust through responsible data management and clear communication.
Click 'Forgot Password?' on the login screen to receive a recovery code via your registered email or phone. Follow the secure steps to reset your password and regain access. Contact support if you cannot access your recovery contacts.
Yes. We integrate Mobile Money flows through secure channels and never request your Mobile Money PIN via chat or email. Transactions are confirmed through the provider's official prompts and encrypted systems.
Contact our support team via WhatsApp, Telegram, SMS or call. We provide quick assistance and typically respond within minutes to help with access and verification.
